DMI AVIATION SALES CORP.
PRIVACY POLICY
Effective Date: September 16, 2026
DMI Aviation Sales Corp. (“DMI,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information collected through our website, online store, customer communications, and business transactions.
This Privacy Policy explains what information we collect, how we use it, when we may disclose it, and the choices available to you.
1. Information We Collect
We may collect personal and business information that you voluntarily provide to us, including:
- Name
- Company name
- Billing address
- Shipping or pickup information
- Email address
- Telephone number
- Account registration information
- Purchase order numbers
- Order and transaction information
- Freight forwarder or carrier information
- Customer-provided shipping account information
- Communications with DMI
- Requests for quotations
- Warranty-related information
- Product, aircraft, wheel, or installation information provided in connection with a warranty claim
- Export-control, end-use, end-user, destination, and compliance information
- Information contained in compliance certifications or forms requested by DMI
Because DMI sells aviation products that may be subject to U.S. export-control, sanctions, and trade requirements, we may request additional information regarding the purchaser, ultimate end user, destination, intended use, ownership, or other compliance-related matters.
We may require all, some, or none of this information depending on the transaction.
2. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
- Internet Protocol (IP) address
- Browser type
- Device type
- Operating system
- Referring website
- Pages viewed
- Date and time of access
- Website interactions
- Shopping-cart and checkout activity
- Cookie and similar technology information
This information may be used to operate, secure, maintain, analyze, and improve our website and online store.
3. How We Use Your Information
DMI may use personal information for purposes including:
- Processing orders and payments
- Providing quotations
- Creating and managing customer accounts
- Coordinating pickup, freight, or delivery arrangements
- Communicating regarding orders, quotations, availability, or services
- Processing returns and cancellations
- Coordinating warranty claims with manufacturers, retreaders, repair facilities, or other service providers
- Verifying customer, end-user, destination, and transaction information
- Performing export-control, sanctions, fraud-prevention, and compliance reviews
- Maintaining records required for business, accounting, regulatory, warranty, or legal purposes
- Responding to payment disputes or chargebacks
- Preventing fraud or unauthorized transactions
- Improving our website, products, and services
- Providing customer support
- Sending marketing communications where permitted and where appropriate consent has been obtained
- Complying with applicable laws, regulations, court orders, or governmental requirements
We do not use personal information for purposes materially unrelated to those described in this Policy without appropriate notice or consent where required.
4. Online Store and WooCommerce
DMI’s online store operates using WordPress and WooCommerce.
When you place an order or create an account, WooCommerce may process and store information necessary to operate the online store, including customer details, order information, account information, and transaction records.
DMI does not intentionally store full payment-card numbers or card security codes within its ordinary WooCommerce order records.
Payment-card information is processed through authorized third-party payment processors and payment gateways in accordance with their own privacy and security practices.
5. Payment Information
When you make a payment by credit card or another electronic payment method, payment information may be transmitted directly to the applicable payment processor.
DMI may receive limited payment-related information such as:
- Payment status
- Transaction identification number
- Payment method
- Card brand
- Limited or masked card information
- Fraud or risk information
Payment processors may collect and process additional information according to their own privacy policies and applicable payment-card security requirements.
6. Compliance and Export-Control Information
Because DMI sells aviation products, we may request information necessary to evaluate compliance with applicable U.S. export-control, sanctions, customs, trade, and other regulatory requirements.
This information may include:
- Customer identity
- Company information
- Ultimate end user
- Ultimate destination
- Intended use
- Freight forwarder
- Purchaser information
- Ownership or control information
- Compliance certifications
- Government forms
- Supporting documentation
DMI may retain such records when reasonably necessary for compliance, auditing, regulatory, legal, or business purposes.
We may disclose compliance-related information to manufacturers, suppliers, service providers, financial institutions, freight forwarders, governmental authorities, or other parties when reasonably necessary to evaluate or complete a transaction or comply with applicable law.
7. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Maintain shopping-cart contents
- Maintain login sessions
- Remember website preferences
- Operate checkout functionality
- Improve website performance
- Protect against fraud and malicious activity
- Measure website traffic and usage
- Analyze how visitors interact with the website
- Support advertising or marketing functions where applicable
Some cookies are necessary for the website and online store to function properly.
Other cookies may be used for analytics, preferences, or marketing purposes.
Third-party services integrated with our website may also set cookies or similar technologies in accordance with their own privacy policies.
Browser settings may allow you to block or delete certain cookies. Disabling necessary cookies may affect website or checkout functionality.
8. Third-Party Service Providers
DMI may use third-party service providers to help operate its business and website.
These may include providers involved in:
- Website hosting
- E-commerce
- Payment processing
- Fraud prevention
- Website security
- Analytics
- Email communications
- Shipping and logistics
- Customer service
- Accounting
- IT support
- Marketing
- Manufacturers and suppliers
- Warranty administration
These providers may receive personal information only to the extent reasonably necessary to perform their services or as otherwise permitted by law.
Third-party providers maintain their own privacy policies and practices, and DMI is not responsible for the privacy practices of independent third parties.
9. Disclosure of Information
DMI may disclose personal information when reasonably necessary:
- To process or fulfill an order
- To coordinate transportation or pickup
- To process payments
- To coordinate a warranty claim
- To verify export-control or sanctions compliance
- To prevent fraud
- To respond to a payment dispute
- To protect the rights, property, or safety of DMI, our customers, or others
- To comply with applicable law, regulation, subpoena, court order, or government request
- In connection with a merger, acquisition, restructuring, sale, or transfer of all or part of DMI’s business or assets
DMI does not sell personal information to third parties for monetary compensation.
10. Data Retention
DMI retains personal and business information for as long as reasonably necessary for the purposes for which it was collected and to meet applicable business, accounting, tax, warranty, regulatory, compliance, dispute-resolution, and legal requirements.
Order and transaction records may therefore be retained after an order has been completed.
Compliance, export-control, warranty, and transaction documentation may also be retained as necessary to protect DMI and comply with applicable requirements.
Information is not automatically deleted immediately after a purchase is completed.
11. Security
DMI takes reasonable administrative, technical, and organizational precautions designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Our website uses encrypted connections where appropriate, including Secure Socket Layer/Transport Layer Security technology.
However, no internet transmission, electronic storage system, or security method can be guaranteed to be completely secure.
12. Marketing Communications
Where permitted by law, DMI may send customers information about products, availability, services, company updates, or other business communications.
Where consent is required, marketing communications will only be sent with the appropriate consent.
Recipients may unsubscribe from marketing communications by following the unsubscribe instructions contained in the communication or by contacting DMI.
Transactional communications relating to orders, quotations, payments, compliance, warranties, or customer service may still be sent when necessary.
13. Links to Other Websites
Our website may contain links to third-party websites.
Once you leave DMI’s website, the privacy practices of the third-party website apply.
DMI is not responsible for the content, security, or privacy practices of third-party websites.
We encourage users to review the privacy policies of websites they visit.
14. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, which may include the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain information
- Request information regarding how your information is used or disclosed
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications
These rights may be subject to legal exceptions, including DMI’s obligation or legitimate need to retain transaction, compliance, accounting, warranty, dispute, or regulatory records.
Requests may be submitted using the contact information provided below.
DMI may take reasonable steps to verify the identity of the person making a request before providing, modifying, or deleting information.
15. Children’s Privacy
DMI’s website and products are intended for commercial and aviation-related transactions and are not directed toward children.
We do not knowingly collect personal information from children in connection with online sales.
16. International Users
Information provided to DMI may be processed or stored in the United States.
Customers located outside the United States acknowledge that their information may be transferred to and processed in the United States or other jurisdictions in connection with DMI’s business operations, service providers, transactions, or legal obligations.
17. Changes to This Privacy Policy
DMI may update this Privacy Policy from time to time.
Any revised policy will become effective prospectively on the effective date displayed at the top of the updated policy unless otherwise required by law.
We encourage users to review this Privacy Policy periodically.
18. Contact Information
Questions, privacy requests, or concerns regarding this Privacy Policy may be directed to:
DMI Aviation Sales Corp.
11037 NW 122nd Street
Medley, FL 33178
United States
Email: info@dmiaviation.com
Telephone: +1 (305) 418-4727
PRIVACY POLICY
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us, such as your name, address, and email address.
When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
SECTION 2 – CONSENT
How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no. How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at info@dmiaviation.com
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 – WooCommerce
Our store is hosted on WooCommerce. They provide us with an online e-commerce platform that allows us to sell our products and services to you. Your data is stored through WooCommerce’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall. Payment: If you choose a direct payment gateway to complete your purchase, then WooCommerce stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).
Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read WooCommerce’s Terms of Service or Privacy Statement.
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your
purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us.
So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 – COOKIES
Here is a list of cookies that we use. We’ve listed them here so that you can choose if you want to opt out of cookies or not. _session_id, unique token, sessional, allows Shopify to store information about your session (referrer, landing page, etc). _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer. cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart. _secure_session_id, unique token, sessional storefront_digest, unique token, indefinite. If the shop has a password, this is used to determine if the current visitor has access.
SECTION 8
AGE OF CONSENT By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 9
CHANGES TO THIS PRIVACY POLICY We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at info@dmiaviation.com
