DMI AVIATION SALES CORP.
TERMS AND CONDITIONS OF SALE
Effective Date: September 16, 2026
1. Definitions
“Agreement” means any contract between DMI Aviation Sales Corp. (“DMI”) and the Customer for the sale of Goods or provision of Services incorporating these Terms and Conditions.
“Customer” means any individual, company, or other legal entity that purchases Goods or Services from DMI.
“Goods” means aircraft tires, retreaded tires, components, materials, or other products sold by DMI.
“Services” means maintenance coordination, retreading coordination, storage, logistics, AOG handling, or other services provided by DMI.
“Parties” means DMI and the Customer collectively.
“Terms” means these Terms and Conditions of Sale.
2. Application of Terms
All sales of Goods and Services by DMI are subject to these Terms unless DMI expressly agrees otherwise in writing.
Any additional or conflicting terms submitted by the Customer, including terms contained in purchase orders or other documents, are rejected unless expressly accepted in writing by DMI.
By placing an order through DMI’s website, submitting a purchase order, accepting a quotation, or otherwise purchasing Goods or Services from DMI, the Customer agrees to these Terms.
3. Orders, Customer Approval, and Acceptance
All orders are subject to review and acceptance by DMI.
Because DMI sells aviation products and may be subject to trade, export-control, sanctions, end-use, end-user, and other compliance requirements, DMI reserves the right to verify the identity, business, end user, intended use, destination, and other relevant information relating to any Customer or transaction before approving an order.
At DMI’s sole discretion, a Customer may be required to complete one or more compliance documents before an order is approved, processed, released, shipped, or made available for pickup. These documents may include, without limitation:
- End Use / End User Certifications
- Export Compliance Statements
- Sanctions Certifications
- BIS-711 Statements by Ultimate Consignee and Purchaser
- Customer qualification or verification documents
- End-user or end-destination information
- Other compliance documentation reasonably requested by DMI
DMI may require all, some, or none of these documents depending on the Customer, transaction, destination, product, end user, or other circumstances.
DMI’s decision not to request a particular document for one transaction does not waive its right to require that document for the same Customer or any future transaction.
If DMI requests documentation, completion of the requested documentation to DMI’s satisfaction is a condition of order approval. DMI may place an order on hold, refuse the order, or cancel the order if requested information is not provided, is incomplete, cannot be verified, or raises a compliance concern.
The Customer represents that all information and certifications provided to DMI are complete, accurate, truthful, and current. The Customer must promptly notify DMI if any material information changes.
An automated website order confirmation, payment receipt, or email acknowledging receipt of an order does not constitute DMI’s approval or final acceptance of that order.
Receipt or processing of payment also does not constitute final acceptance.
An order becomes binding only after DMI has completed any review it considers necessary and either expressly accepts the order in writing or releases the Goods for pickup or shipment.
DMI reserves the right to refuse or cancel an order before final acceptance, including due to product availability, pricing errors, website or system errors, payment issues, suspected fraud, compliance concerns, export restrictions, end-user concerns, or failure to provide requested documentation.
If DMI cancels an order after payment has been received, DMI will refund the applicable refundable amount to the original payment method.
4. Pricing, Payment, and Website Information
All prices are stated in U.S. Dollars unless otherwise indicated.
Prices exclude applicable taxes, duties, freight, transportation, and other charges unless expressly stated otherwise.
DMI makes reasonable efforts to ensure that website pricing, availability, descriptions, and other information are accurate. However, typographical, pricing, inventory, technical, or system errors may occur.
DMI reserves the right to correct such errors before final acceptance of an order.
Credit Card Surcharge. Eligible credit card transactions may be subject to a surcharge of up to 3%, provided that the surcharge will not exceed DMI’s applicable cost of credit-card acceptance or the maximum amount permitted by applicable law and payment-network rules.
No surcharge will be assessed on debit or prepaid card transactions.
Any surcharge will be disclosed before completion of the transaction and separately identified where required.
If a transaction is refunded, any applicable credit-card surcharge will be refunded as required by applicable law and applicable payment-network rules, including on a prorated basis for partial refunds where required.
For customers purchasing on credit terms, payment is due according to the terms stated on the applicable invoice.
Past-due balances may accrue interest at the lesser of:
- 1.5% per month; or
- The maximum rate permitted by applicable law.
5. Pickup, Shipping, and Transportation
Unless DMI expressly agrees otherwise in writing, online orders are offered on a Local Pickup basis from DMI’s facility located at:
11037 NW 122nd Street
Medley, FL 33178
DMI’s standard online checkout options may include:
- Local Pickup
- AOG Local Pickup
Local Pickup does not include transportation, freight, delivery, courier, or carrier charges.
The absence of a shipping charge on an online order means that no transportation service has been purchased from DMI. It does not mean that DMI has agreed to provide free transportation.
If the Customer requests transportation after placing an order, DMI may, at its discretion, assist with arranging transportation or permit collection by the Customer’s designated carrier or freight forwarder.
Any transportation arranged separately from the original order may be subject to additional charges and must be agreed upon separately.
AOG Local Pickup
The AOG Local Pickup charge is an expedited AOG handling/service charge.
The AOG charge does not include freight, transportation, courier, or delivery charges unless DMI expressly states otherwise in writing.
6. Delivery, Pickup, Title, and Risk of Loss
Delivery dates, pickup dates, lead times, and estimated availability dates provided by DMI are estimates unless expressly guaranteed in writing.
DMI is not responsible for delays caused by manufacturers, suppliers, carriers, customs authorities, government action, force majeure events, or other circumstances outside DMI’s reasonable control.
For Local Pickup orders, risk of loss transfers to the Customer when the Goods are released to the Customer or the Customer’s representative.
For orders collected by a carrier, freight forwarder, courier, or other transportation provider, risk of loss transfers when the Goods are tendered to that party at DMI’s facility.
Unless otherwise agreed in writing, carrier shipments are FOB Origin, Medley, Florida.
Title to Goods remains with DMI until DMI has received full payment.
7. Cancellations
Orders may only be cancelled with DMI’s approval.
A cancellation request does not automatically cancel an order.
DMI may deny a cancellation after an order has been accepted, specially ordered, allocated, prepared, processed, or otherwise committed to fulfillment.
Any applicable cancellation or restocking charges will be communicated to the Customer.
Any refund associated with an approved cancellation will be handled in accordance with Section 4 and applicable payment-network rules.
8. Returns
Returns require prior written authorization from DMI.
The existence of a 180-day return-request period does not create an automatic right to return any product.
Any request to return Goods must be made within 180 days of delivery or pickup unless DMI agrees otherwise in writing.
To be eligible for an approved return, aircraft tires and other Goods must:
- Be completely unused
- Be received by DMI in the exact same condition in which they were originally delivered
- Not have been mounted, installed, operated, altered, repaired, modified, marked, or damaged
- Include all original certification, traceability, paperwork, labels, and documentation supplied with the Goods
- Include original packaging where applicable
- Have been properly stored and handled while in the Customer’s possession
DMI reserves the right to inspect all returned Goods before issuing a refund.
Authorized returns may be subject to a restocking fee of up to 20%.
Unless the return results from an error by DMI, the Customer is responsible for return transportation and associated costs.
Approved refunds will normally be processed within seven (7) business days after DMI receives and inspects the returned Goods.
Goods that are used, installed, altered, damaged, improperly stored, or returned in a condition different from the condition in which they were delivered are not eligible for return.
Any approved refund will be processed in accordance with Section 4 and applicable payment-network requirements.
Warranty Claims Are Not Returns
A warranty claim is separate from a standard return request and is not governed by the unused-product return requirements above.
Warranty claims are handled under Section 10 of these Terms.
9. Storage of Goods
At the Customer’s request, or when Goods are not collected within an agreed period, DMI may store Goods.
Reasonable storage fees may apply where such fees have been disclosed to or agreed upon with the Customer.
Storage does not extend any applicable warranty period.
Risk of loss and title will be governed by these Terms and any separately agreed storage arrangement.
10. Warranty Claims
New aircraft tires and other new Goods are subject to the applicable manufacturer’s warranty, if any.
Retreaded tires, repaired components, and related services are subject to the warranty provided by the applicable manufacturer, retreader, repair facility, or service provider, if any.
DMI acts as an intermediary in coordinating and submitting warranty claims to the applicable manufacturer or service provider.
The manufacturer or applicable service provider is responsible for evaluating the claim and determining whether the product qualifies for warranty coverage and what remedy, if any, will be provided.
Warranty remedies may include inspection, testing, repair, replacement, credit, refund, or another remedy determined by the manufacturer or applicable service provider.
DMI does not independently guarantee approval of a manufacturer warranty claim.
Customers must cooperate with reasonable warranty procedures, which may include providing:
- Photographs
- Serial numbers
- Installation information
- Maintenance records
- Test results
- Wheel or aircraft information
- Shipping information
- Return of the affected product for evaluation
Where a manufacturer authorizes a warranty return, the warranty process will control and the standard return requirements in Section 8 will not prevent the claim from being evaluated.
11. Payment Disputes and Refunds
Customers are encouraged to contact DMI promptly regarding any billing, order, or payment concern so that DMI has an opportunity to investigate and resolve the matter.
If a payment dispute or chargeback has already been initiated through a bank, credit-card issuer, or payment processor, DMI may refrain from separately refunding the same disputed amount while that dispute remains active in order to prevent duplicate reimbursement.
DMI may provide transaction records, order information, correspondence, website records, shipping or pickup records, compliance documentation, and other relevant information in response to a payment dispute.
Nothing in these Terms is intended to waive any right that cannot lawfully be waived.
12. Export Compliance
The Customer agrees to comply with all applicable United States export-control, economic-sanctions, customs, and trade laws and regulations.
Goods may not be exported, re-exported, transferred, sold, supplied, or otherwise made available in violation of applicable U.S. laws or regulations, including restrictions administered by:
- The U.S. Department of Commerce
- The U.S. Department of the Treasury’s Office of Foreign Assets Control (OFAC)
- The U.S. Department of State
- Other applicable governmental authorities
The Customer is responsible for ensuring that Goods are not supplied to prohibited or restricted destinations, parties, end users, or end uses.
DMI reserves the right to request end-user, end-use, destination, ownership, purchaser, or other compliance information before accepting or releasing an order.
DMI may refuse, suspend, hold, or cancel any transaction that presents an export-control, sanctions, end-use, end-user, or other compliance concern.
13. Limitation of Liability
To the maximum extent permitted by applicable law, DMI’s total liability arising from any claim relating to Goods or Services shall not exceed the amount paid to DMI for the specific Goods or Services giving rise to the claim.
DMI shall not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages, including loss of profits, revenue, use, aircraft availability, or business interruption.
14. Termination
DMI may suspend or terminate an Agreement if the Customer:
- Fails to make payment when due
- Materially breaches these Terms
- Provides false or misleading information
- Creates an export-control, sanctions, or other compliance concern
- Becomes insolvent or subject to bankruptcy or similar proceedings
DMI’s rights following termination are subject to applicable law.
15. Intellectual Property and Product Identification
The Customer agrees not to improperly remove, alter, obscure, or falsify trademarks, serial numbers, part numbers, identification markings, certification, or traceability associated with Goods.
No license or ownership interest in DMI’s trademarks, website content, intellectual property, or other proprietary materials is transferred to the Customer through a sale.
16. Governing Law and Jurisdiction
These Terms and any Agreement between DMI and the Customer are governed by the laws of the State of Florida, without regard to conflict-of-law principles.
To the extent permitted by applicable law, any dispute shall be subject to the exclusive jurisdiction of the state or federal courts located in Miami-Dade County, Florida.
17. Miscellaneous
Entire Agreement. These Terms, together with any applicable quotation, invoice, purchase agreement, compliance certification, or other written terms expressly accepted by DMI, constitute the agreement between the Parties regarding the applicable transaction.
Severability. If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in effect.
No Waiver. DMI’s failure to enforce any provision does not constitute a waiver of that provision or DMI’s right to enforce it later.
Assignment. The Customer may not assign its rights or obligations without DMI’s prior written consent.
Changes to Terms. DMI may update these Terms from time to time. Changes apply prospectively from the date they are posted unless otherwise required by law.
18. Contact Information
DMI Aviation Sales Corp.
11037 NW 122nd Street
Medley, FL 33178
United States
info@dmiaviation.com
+1 (305) 418-4727
DMI AVIATION SALES CORP.
TERMS AND CONDITIONS OF SALE
Effective Date: 6/26/2025 – 9/15/2026
1. Definitions
“Agreement” means any contract between DMI Aviation Sales Corp. (“DMI”) and the Customer for the sale of Goods or provision of Services incorporating these Terms and Conditions.
“Customer” means any individual, company, or other legal entity that purchases Goods or Services from DMI.
“Goods” means any aircraft tires, retreaded tires, components, or materials sold by DMI.
“Services” means any maintenance, retreading, storage, logistics, or other services provided by DMI.
“Parties” means DMI and the Customer collectively.
“Terms” means these Terms and Conditions of Sale.
2. Application of Terms
All sales of Goods and Services are subject exclusively to these Terms. Any additional or conflicting terms provided by the Customer are rejected unless explicitly agreed to in writing by DMI.
3. Orders and Acceptance
All orders are subject to acceptance by DMI. An order becomes binding only upon DMI’s written confirmation or shipment of Goods. DMI reserves the right to refuse or cancel orders at its discretion.
4. Pricing and Payment Terms
All prices are in U.S. Dollars and exclusive of applicable taxes, duties, and shipping unless otherwise stated. Payment is due per the terms specified on the invoice. Time is of the essence. Late payments are subject to interest at 2% per month or the maximum rate permitted by law.
5. Retention of Title and Risk of Loss
Risk of loss transfers to the Customer upon delivery to the carrier (FOB Origin, Medley, FL). Title to Goods remains with DMI until full payment has been received.
6. Delivery
Any delivery dates provided are estimates only and not guaranteed. DMI is not liable for delays beyond its control, including supplier delays, customs holdups, or force majeure events.
7. Returns and Cancellations
Returns or cancellations are accepted only with DMI’s prior written consent. Authorized returns may be subject to a restocking fee of up to 20%. Refunds for approved returns will be processed within 7 days after the returned goods are received and inspected by DMI. The return window is 180 days.
8. Storage of Goods
At Customer request, DMI may store Goods. Storage fees of 10% per month (or pro rata) based on the value of the Goods may apply. Title and risk transfer as outlined above.
9. Warranty
New and Serviceable Goods are warranted per the manufacturer’s standard warranty. DMI warrants that retreaded tires and Services will be free from defects in material or workmanship for 180 days from delivery. This warranty does not cover:
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- Misuse or improper installation
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- Use outside of manufacturer specifications
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- Alterations or repairs not performed directly by OEM’s
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- Continued use after a defect becomes apparent
DMI’s liability is limited to repair, replacement, or refund at its sole discretion.
10. Export Compliance
Customer agrees to comply with all U.S. export control laws and regulations. Customer shall not resell or re-export any Goods to countries subject to U.S. sanctions or embargoes, including but not limited to Russia, Iran, North Korea, Cuba, and Syria.
11. Limitation of Liability
DMI’s total liability under any claim shall not exceed the purchase price of the specific Goods or Services in dispute. DMI is not liable for indirect, incidental, punitive, or consequential damages, including lost profits or business interruption.
12. Termination
DMI may terminate any Agreement immediately if:
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- Customer fails to pay on time
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- Customer breaches these Terms
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- Customer becomes insolvent or declares bankruptcy
Upon termination, DMI may retain, store, or sell any Goods in its possession and apply proceeds to amounts owed.
13. Intellectual Property
Customer agrees not to remove or alter any trademarks, serial numbers, or proprietary markings on the Goods. No license or rights in DMI’s intellectual property are granted under this Agreement.
14. Governing Law and Dispute Resolution
This Agreement is governed by the laws of the State of Florida. Any dispute shall be subject to the exclusive jurisdiction of the state and federal courts located in Miami-Dade County, Florida.
15. Miscellaneous
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- Entire Agreement: These Terms constitute the full agreement between the Parties.
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- Severability: If any provision is invalid, the rest remain in effect.
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- No Waiver: A failure to enforce any part of these Terms does not waive future enforcement.
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- Assignment: Customer may not assign its rights without DMI’s written consent.
16. Contact
DMI Aviation Sales Corp.
8255 NW 70th Street
Miami, FL 33166, USA
info@dmiaviation.com
+1 (305) 418-4727
